Alongside a number of its clients and partners - On Location, TPT Hub and Wicket – Wiz-Team toured the venue to gain insights into the back-of-house operations while also enjoying the thrilling rugby action on display.

At the heart of event operations

The delegation visited several spaces which are key to the positive event experience of different participant groups, from hospitality spaces to athletes’ preparation areas, to the broadcasting and media centres, as well as the general operations hub.

Starting with the next SVNS season, which will kick off in Dubai at the end of November, Wiz-Team will deliver its full suite of major event applications for the series through its all-in-one event management platform Event-Works. This includes accreditations, arrivals and departures, accommodation, workforce and volunteer coordination, guest services and media operations. Looking ahead, Wiz-Team’s integrated solutions will also be deployed across all other World Rugby events.

“As we continue co-creating and testing our solutions with World Rugby, having the chance to observe their event processes and procedures on the ground here in LA has been incredibly valuable,” said Wiz-Team CEO Johann Woringer. “We are also grateful that we could share this unique experience with some of our key clients and partners in the region, because at the end of the day, it’s all about learning and sharing.”

Integrated approach

Last year, World Rugby entered into a multi-year partnership with Wiz-Team to support the development of its digital strategy which seeks to centralise, standardise and enhance its core tournament operations and the technology behind it.

World Rugby’s Event Delivery Business Application Manager, Jake Collard, explained at Wiz-Team’s recent Client Workshop: “We selected Wiz-Team as our Tournament Management Provider in 2024 as they were covering almost all of our needs with one tool which is pretty unique.”

Highlighting the importance of an integrated approach, he added: “Event-Works modules serve many essential functions of event management. We were also going for a holistic approach in terms of events diversity, looking for a solution that can cover all our tournaments of different sizes, Rugby World Cups, SVNS, WXV and U20s Championship, as well as our institutional events.”

Pushing boundaries

World Rugby is also one of Wiz-Team’s first clients to use select modules of Evo – the next generation of Event-Works – which Collard praised as a more user-friendly experience thanks to its cleaner structure and improved interface. The transition has been smooth so far, and Collard is now looking forward to seeing the system in action on the ground, starting with World Rugby’s major event this summer in England, where Wiz-Team will be providing on-site support.